First of all, I've been using this company for years and since they continually serve me well I decided to post online. Brett and his team are extremely knowledgeable of HVAC. He showed me how to save money on my heating and cooling bills and …more. First of all, I’ve been using this company for years and since they continually serve me well I decided to post online. Brett and his team are extremely knowledgeable about HVAC. He showed me how to save money on my heating and cooling bills and extend the life of my equipment by simply adjusting my existing system when other companies told me I “must” buy new equipment. We did extensive research on this company (Dunn) prior to buying and all our research proved true upon dealing with them. Highly recommended.
- A Satisfied Customer
He made it simple and pain-free.
Last year we found out we needed a new AC unit but waited until this year to fix it. We went through Home Depot to find a place and they gave us Dunn Heating & Cooling. I am glad they did. Scott came out and did a check of the house to see what we needed. He explained a few areas where we might have been losing air and what they could do to fix it. He gave me a quote of two choices with a discount through Ameren right there. It was cheaper than I thought it was going to be for a quality Trane unit. Once my husband and I decided that we were going to get it done, Scott was able to come a day or two later and helped set me up with an install date and a Home Depot Credit Card so I could pay over time with no interest. He made it simple and pain-free. When they came to install the unit they were friendly and even offered to take off their shoes. They installed it fast – faster than Scott said it would take. I recommend this company. My dad was there for most of the process and was so impressed he is considering using them in the future.
- Elaine S.
Dunn and its team provided optimal customer service.
Dunn replaced a water heater and an AC/heat unit. Dunn and its team provided optimal customer service. Brett was detailed about the unit’s function and most importantly, the TOTAL cost, which indicated a professional service relationship. Dunn is worth their word. I highly recommend Dunn for their OPTIMAL Service. TY Dunn.
- Juan G.
He is a great guy and genuinely knows how to take care of his customers!
Brett with Dunn installed a new HVAC system in my home in December of 2010. He presented several options to me, along with rebates, incentive programs and financing options. We chose to install a top-of-the-line high efficiency system with a heat pump. Brett included a top-of-the-line thermostat, humidifier, and media air cleaner. We made a big investment but wanted the best of the best. We have Even Pay with Laclede and they reduced our payment amount by $20 a month in February, the coldest month of the year! Our new heat pump/furnace is extremely efficient. In July Ameren reduced our electric Even Pay as well. Our house was as cold as we wanted it to be all summer long. If we set the temp to 68 it stayed 68 no matter how hot it was outside. It was AMAZING!!!! The new system is truly the most efficient system that we could have gotten. In the past year, Brett has made numerous visits to check the system as well as called to make sure things are still going well. We got all of this at the best price and I can’t believe the level of service Brett makes after the sale. I would recommend Dunn for all your HVAC needs. He is a great guy and genuinely knows how to take care of his customers!
- A Satisfied Customer
Brett is very knowledgeable in this field and is a great problem solver.
Brett is very knowledgeable in this field and is a great problem solver. He was able to fix our system cheaper and with better quality than the other companies who had looked at the same system. Out of the four companies who came to look at our system, Brett was the only one who took the time to listen to my concerns and truly address the problems we were experiencing. He gave an excellent description of what needed to be done and how it would improve the overall climate in our house. Although the job was very difficult to complete due to the lack of space, Brett and Kyle made sure it was done quickly and correctly. Their work space was very clean when they left, which makes for a very happy wife. I could go on for hours explaining how pleased I am with the quality of work Brett and Kyle were able to do. I would definitely recommend them to anyone who is willing to listen.