Terms & Conditions

SMS Messaging

1. Introduction
Welcome to Dunn Plumbing, Heating & Air Conditioning, LLC SMS Messaging Service!
By opting into our SMS messaging service, you agree to receive automated text messages from our CRM system for purposes including but not limited to booking, appointment reminders, updates, and communication.

2. Consent to Receive Text Messages
By opting in, you:

Authorize Dunn Plumbing, Heating & Air Conditioning, LLC to send you text messages using an automatic telephone dialing system. Understand that your consent is not a condition of purchase or receipt of services. Acknowledge that standard message and data rates may apply according to your service plan.

3. Opt-Out Procedure
You can opt out of receiving SMS messages at any time by:

Replying "STOP" to any message you receive.

4. Frequency of Messages
The frequency of messages will vary based on your interactions and the services you subscribe to.

5. Privacy Policy
5.1 Data Collection and Use

Personal Information: We collect information such as your phone number primarily to communicate with you for booking and service-related purposes. Usage Data: We may also collect data regarding the date and time of message delivery, and your interactions with the messages.
5.2 Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. Your data may be shared with third-party service providers strictly for the purpose of delivering our services, including SMS delivery. We may disclose information if required by law or in response to a request from law enforcement authorities or other government officials.
5.3 Data Security
We implement security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

6. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Your continued use of the SMS service after any such changes constitutes your acceptance of the new terms.

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  • “First of all, I've been using this company for years and since they continually serve me well I decided to post online. Brett and his team are extremely knowledgeable of HVAC. He showed me how to save ...”

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  • “Brett with Dunn installed a new HVAC system in my home in December of 2010. He presented several options to me, along with rebates, incentive programs and financing options. We chose to install a ...”

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  • “Dunn replaced a water heater and an AC/heat unit. Dunn and its team provided optimal customer service. Brett was detailed about the unit’s function and most importantly, the TOTAL cost, which ...”

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  • “Last year we found out we needed a new AC unit but waited until this year to fix it. We went through Home Depot to find a place and they gave us Dunn Heating & Cooling. I am glad they did. Scott came ...”

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  • “Brett is very knowledgeable in this field and is a great problem solver. He was able to fix our system cheaper and with better quality than the other companies who had looked at the same system. Out ...”

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